CLIENT FAQ

  • We welcome you to submit an inquiry form located on our website. After the form is submitted, a Ritz representative will contact you within 5-10 business days.

  • Yes, interested participants are offered a spot in the next available month on, with consideration on the status of having a signed spending plan. Our inquiry team can also assist with adding you to our standby list if a sooner start date is desired, and it is determined a signed spending plan would be completed in time.

  • Prospective clients can select the month of their choice from our Standby List, and they will be eligible to take that spot whenever a spot opens up.

  • We require a signed spending plan by the Regional Center three weeks prior to your start month.

  • Our employer burden is 18.9%.

  • Yes, we are currently taking budgets under $120,000

  • Please feel free to request the month of your choice, we will be happy to accommodate you on our standby list for the month of your selection.

  • An estimated month indicates that you may be moved to a different month if a signed spending plan by regional center is not submitted by the deadline. If you submit a singed spending plan by the Regional Center before the deadline, you can turn it from an estimate into an official month.

  • A representative will contact you two months prior to your estimated start date forupdates and to submit a draft/signed spending plan to secure your estimated start month.

  • A representative will provide you with the deadlines according to your estimate start month.

  • Your draft is your spending plan without signatures from the Regional Center. Byproviding us with a draft six weeks prior to your estimate start month, it will allow you to secure your spot.

  • Besides securing your place for your estimated start month. The draft will allow us to provide feedback or assistance if required.

  • Yes, if you provided us with your IF information, we will include them in all
    communication.

  • No, you are not required to have an IF to be accepted as a client of Ritz FMS.

  • Yes, it can be downloaded here. Please be advised, your regional center may already have a template which must be used. Ritz FMS will provide a template as a tool, or if the regional center does not provide one.

  • A Ritz FMS coordinator will be assigned in the weeks leading up to the start of the spending plan. The coordinator will be in contact to begin enrolling/onboarding and
    provide more information on our process leading up to the start of the spending plan.

    The coordinator will become your primary contact at Ritz FMS and will continue with you after the start of the spending plan.

  • Ritz FMS cannot reimburse the SDP participant for any goods/services purchased. Purchases for goods/services on the spending plan must be made by Ritz and will only be made after the start of the spending plan year when your account has been made active. Detail is necessary to ensure your purchase request is not delayed. If a good/service is not listed on the spending plan or there are not enough details in the description, this includes quantity, your coordinator will need to email your service coordinator at the regional center to confirm if we can proceed with the purchase.

  • Ritz FMS cannot pay for a camp/activity before the start of your spending plan year (first year), or before your account has become active. If there is a camp/activity which must be paid prior to the start of your first-year spending plan, we recommend discussing this with the Regional Center. If a participant continues with Ritz FMS in their proceeding year, and the camp/activity must be prepaid, Ritz FMS can pay ahead of time if the camp/activity is approved and added to the spending plan.